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Add a customer

Tap + and Customer; just a name is enough, and you can add a phone, email, status, company, address, tags and notes now or later.

Updated Solo and Pro plans
Add a customer · 0:31

Customers are the people and companies you work for. Each one gets a page with their jobs, invoices, follow-ups and history in one place.

Add a customer

  1. Step 1: Tap the big +, then Customer. Or go to People → Customers (on a computer, Customers) and tap Add customer.
  2. Step 2: Under Or type it in, type their Name. That's all you need.
  3. Step 3: Optional: add a Phone and Email, and pick a status: Lead (not working together yet), Active or Inactive.
  4. Step 4: Want more? Tap Add more: company, address, how they found you, notes. You can add a company, where they found you (like Referral, Website or Open house), an address, Tags separated by commas, and Notes.
  5. Step 5: Tap Save, or Save & add job to start their first job right away.
Adding a customer: Say it, Snap a card or Paste, with the form underneath

Their page

Open a customer to see:

  • Buttons to Call, Text or Email them, Record a conversation and make an Invoice.
  • Billed, Paid and Owes: what you've invoiced, what they've paid and what's still open.
  • Tabs for Activity, Jobs, Invoices, Follow-ups and Details.
A customer page with Call, Text, Email and the Billed, Paid and Owes numbers

To change their details, open Details (or the … menu, then Edit details), change what you need and tap Save changes.

Find a customer

On Customers, search by name, email, phone or tag. Filter by Leads, Active or Inactive, and sort by recent activity, name or who owes the most.

Hide or delete a customer

In the … menu, Mark inactive hides them from your everyday lists without losing anything. Owners and admins can also Delete customer. Customers with invoices can't be deleted, because your tax records need them; mark them inactive instead.

Customers are part of the Solo and Pro plans (and the free trial).

Still stuck?

Email us at hello@tallibook.com and tell us what you were trying to do.